Firstbase

Firstbase equips teams and manages assets globally. Startups and large companies use the platform to procure, deploy, manage, and retrieve equipment for employees anywhere in the world.

Before Automate Army stepped in, Firstbase's operations team ran on a mix of spreadsheets, manual data entry, and disconnected tools. Warehouse staff tracked shipments by hand. Returns processing ate hours every week. Nothing talked to anything else.

The Automate Army team rebuilt that foundation. We designed and shipped custom operations software that now runs Firstbase's warehousing, shipping, and returns processes end to end. Scanning software on the warehouse floor. Shipping logic that adapts to order volume. Data pipelines that feed accurate numbers to the teams who need them.

We didn't stop at replacing old workflows. We pushed further and built LLM-powered tools that let Firstbase's teams search internal data and surface answers to hard operational questions in seconds instead of hours. That work cut research time across support and operations teams and gave staff a faster path from question to decision.

The partnership has run for multiple years now, spanning the full rebuild of Firstbase's v2 platform launch and the ongoing work that followed. Automate Army stayed embedded as a resource for the Firstbase team long after the initial delivery, adding features, fixing issues, and building new tools as the business grew.